What is Grubhub?
Grubhub faces criticism for unreliable delivery and poor customer service, with many customers reporting late or canceled orders. While some appreciate the variety of restaurant options, the negative experiences often outweigh the positives for many users.
Who Is Grubhub Best For?
Based on customer reviews, Grubhub works well for:
- Restaurants seeking increased online order volume — Grubhub provides a platform to reach a wider customer base without managing their own delivery service.
Our take: Grubhub offers a wide selection of restaurants, but its unreliable delivery and poor customer service make it a risky choice for both customers and small businesses. Customers seeking consistent and reliable food delivery should explore alternative platforms. For small business owners, the potential benefits of increased order volume may be outweighed by the risk of negative customer experiences reflecting poorly on their brand. Overall, Grubhub needs to address its core service issues before it can be confidently recommended.
Small business owners can save with 6 active coupon codes or read our full review analysis before making a decision.
Save with Grubhub Coupons
We're currently tracking 6 active Grubhub coupon codes and deals. 2 of these codes have been verified to work.
View All 6 CouponsGrubhub Alternatives
Looking for other options? Here are 1 travel & events alternatives to Grubhub:
